Disclaimer

Important Notice

Quick2Service (SharkCool.in) is an independent third-party service provider offering home appliance repair and maintenance services in Kolkata and surrounding areas. We are NOT the official service center, authorized service center, or brand representative of any appliance manufacturer mentioned on this website.

1. Third-Party Service Provider

Quick2Service operates as an independent service provider and is not affiliated with, authorized by, sponsored by, or officially connected with any brand, manufacturer, or original equipment manufacturer (OEM) including but not limited to:

• Air Conditioner Brands: Voltas, Daikin, LG, Samsung, Carrier, Hitachi, Blue Star, O General, Panasonic, Whirlpool, Godrej, Haier, Lloyd, IFB, and others
• Washing Machine Brands: Samsung, LG, IFB, Whirlpool, Bosch, Panasonic, Godrej, Haier, and others
• Refrigerator Brands: LG, Samsung, Whirlpool, Godrej, Haier, Panasonic, Bosch, and others
• Other Home Appliances: Kitchen chimneys, microwaves, geysers, water purifiers, dishwashers, TVs, and more

2. Out of Warranty Service Only

All services provided by Quick2Service are for out-of-warranty appliances only. We provide technical support and repairs for appliances that are no longer covered under the manufacturer's warranty period.

If your appliance is still under warranty, we strongly recommend contacting the manufacturer's official service center to avoid voiding your warranty.

3. Brand Names and Trademarks

All brand names, logos, trademarks, and service marks mentioned on this website are the property of their respective owners. The use of these brand names is for informational purposes only to indicate the types of appliances we service. This does not imply any endorsement, affiliation, or partnership with these brands.

4. Service Information

4.1 Pricing and Charges

Service charges displayed on our website are indicative and may vary based on:

• Type of appliance and model
• Nature and complexity of the repair
• Parts and components required
• Location and accessibility
• Emergency or same-day service requests

Final charges will be communicated to you before service commencement, and no work will be performed without your approval.

4.2 Parts and Components

We use compatible, aftermarket, or refurbished parts when original manufacturer parts are not available or cost-effective. We do not claim to use only original equipment manufacturer (OEM) parts unless specifically stated and agreed upon.

5. Service Limitations

While we strive to provide quality repair services, we make no warranties or guarantees about:

• The future performance or lifespan of repaired appliances
• The availability of specific parts or components
• The ability to repair every appliance or issue
• Same-day or emergency service availability in all areas

6. Customer Responsibilities

Customers are responsible for:

• Providing accurate information about the appliance and issue
• Ensuring safe access to the appliance for our technicians
• Backing up any data or settings before service (for smart appliances)
• Verifying that the appliance is out of warranty before booking
• Understanding that service may void any remaining warranty

7. Liability Limitations

Quick2Service shall not be liable for:

• Damage to appliances caused by manufacturer defects or design flaws
• Pre-existing damage or issues not disclosed at the time of booking
• Damage caused by improper use, neglect, or lack of maintenance
• Consequential damages or losses (e.g., spoiled food, lost productivity)
• Delays in service due to parts availability, weather, or other circumstances beyond our control

8. Geographic Service Areas

While we primarily serve Kolkata and surrounding areas including Howrah, Barasat, Barrackpore, Serampore, and nearby localities, service availability may vary by location. Service areas mentioned on this website are indicative and subject to change without notice.

9. Contact Information Disclaimer

Contact information (phone numbers, email addresses, customer care numbers) displayed on this website for various brands are sourced from publicly available information and official websites. Quick2Service is not responsible for:

• Changes to official contact information
• Accuracy of third-party customer care numbers
• Response or service quality from official brand service centers

10. Website Content

The information provided on this website is for general informational purposes only. While we strive to keep the information accurate and up-to-date, we make no representations or warranties of any kind about:

• Completeness, accuracy, or reliability of any information
• Availability of the website or services
• Suitability of our services for specific needs

11. Links to Third-Party Websites

Our website may contain links to third-party websites (including manufacturer websites). We are not responsible for the content, privacy practices, or services of these external sites.

12. Booking and Cancellation

Service bookings made through our website are subject to acceptance and confirmation. We reserve the right to refuse or cancel service requests at our discretion. Cancellation policies will be communicated at the time of booking.

13. Changes to Services

Quick2Service reserves the right to:

• Modify, suspend, or discontinue any service at any time
• Change service areas, pricing, or terms without prior notice
• Update this disclaimer periodically

14. Professional Technicians

While our technicians are trained and experienced in appliance repair, they are not certified or employed by any appliance manufacturer. They provide service based on their technical knowledge and experience with various appliance brands.

15. Emergency Services

Emergency or same-day service availability depends on technician availability, location, and time of request. We cannot guarantee emergency service in all situations.

16. Warranty on Our Services

We provide a limited warranty on our repair work and parts installed (typically 30-90 days depending on the service). This warranty does not extend to:

• Normal wear and tear
• Damage from misuse, accidents, or unauthorized repairs
• Parts not replaced by us
• Issues unrelated to our repair work

17. Legal Jurisdiction

This disclaimer is governed by the laws of India. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of courts in Kolkata, West Bengal.

18. Contact Us

If you have any questions about this disclaimer, please contact us:

• Phone: 9883833888 / 9831213277
• Email: contact@sharkcool.in
• Address: Kolkata, West Bengal, India